How wide are the belts?
The straps of the belts are 3.5cm or 1-3/8 inches wide which is a typical width you will find in other belts. They have no problem fitting most pant belt loops.
Are the buckles interchangeable?
They most definitely are! Along with selling the buckle and strap as a set we also sell each individually. Buy two full belts to mix and match or buy one buckle and two straps! There’s plenty of options.
Tip: You will notice that the buckle punctures small, unseen holes to lock onto the belt. When swapping a different buckle, be sure to reclamp in the same holes. This keeps the connection between the buckle and strap from weakening.
What’s so special about Railtek Belts?
The typical name for this style of belt is a ratchet belt and it stands out from the rest because there are No-Holes! This design allows for several advantages: you can adjust your belt 1/4 inch at a time (instead of the 1 inch between belt holes), no bending of your belt to get it to the hole you need which means longer belt life, and of course it just looks good. Read more about this belt here.
What size should I buy?
We made the decision process easier and got rid of our sizing! Now choose our One Size belt and trim it to size.
Learn how to custom fit your new Railtek Belt.
My belt is too long…What can I do?
No belt is too long because each belt can be custom fit! Simply detach the buckle from the belt and cut to length. How to Custom Fit
I can’t get my belt off! How do I release it?
If you haven’t already looked at our instructions on how to use a Railtek Belt, look there first but a little trick to getting your belt off is to push the belt in slightly as though you are tightening it and at the same time flip the lever away from you on the bottom of the buckle. The lever will feel stuck if you don’t push the belt in to lessen the pressure on the lever. After a few practice runs you’ll be a pro. Then try to master it one-handed 😉
How long will my belt last?
Your Railtek Belt should last you a very long time. Because of the way this belt functions, the leather will stay un-bent longer and the buckle’s lever will not wear out due to the magnetic tension instead of springs.
Are there similar belts being sold?
Yes. The ratchet belt or automatic buckle (as they are generally called) is relatively new to the U.S. market and can be found in a few other companies. However, it has been in foreign markets for well over 30 years. For an interesting read on ratchet belts in the U.S. market, check out our blog article on Which Ratchet Belt Came First.
I want to buy a belt as a gift…What if I don’t know the person’s waist size?
Not a problem! Since our belts can be custom sized (detach the buckle and cut to length), you can just order any belt and it will be sure to fit any waist 50″ and under. We wanted to make purchasing and gifting as easy as possible.
My kid wants a belt…Do you have smaller children’s sizes?
You’re in luck. Even though we don’t have a belt marketed specifically for children, our One Size belts will work just the same. The only difference is you will trim a bit more length off the belt to fit their little waists.
What cards do you accept?
I don’t want to enter my card information online…Can I order over the phone?
Absolutely! Even though our website is SSL protected and encrypts your personal financial data, we would be happy to put your mind at ease by taking your order over the phone. Give us a call at 435-554-1108 and we’ll get that order started!
What is Stripe?
Is Stripe a secure form of payment?
Yes! Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. This along with forced SSL certificates and deep encryption makes Stripe a very secure option for website payments.
For more detailed information read here.
What is PayPal?
PayPal is a service that enables you to pay, send money, and accept payments. Transactions made through PayPal can be done with debit cards, credit cards, or funds within your PayPal account.
Read more here: www.PayPal.com
How much is shipping?
We have a flat rate U.S. shipping fee of $3.75 for orders under $50.
Orders $50 and more get free U.S. shipping!
What shipping service is used?
We ship most of our product via USPS First Class or USPS Priority depending on the weight of the order.
How quickly will my product ship after ordering?
Your product will typically ship within 24 business hours after the order is placed. Orders placed during the weekend will be shipped the next business day (except during holidays… we will get orders shipped ASAP).
What is the delivery time after my order has been shipped?
Expected delivery times are 1-3 business days after the order has been shipped.
*please note that holidays and weather conditions may affect delivery times.
Can I track my order?
Absolutely. We want you to know when this amazing belt will show up at your door. When your order is shipped a confirmation email will be sent to you containing a tracking number and link to inform you where your package is and its estimated delivery date.
What is the Return Policy?
If you don’t like it or something is wrong, we will get you taken care of. Check out our Return Policy here.
Who pays for return shipping?
We will! Purchase confidently knowing that, if you don’t like the style, you can return or exchange your belt at no cost to you.
*please note that to be eligible for returns or exchanges you product must not be in its original condition (uncut or heavily worn).